Support
Help with Blockwell
Contact
Email support@cubbyhole.dev. Tell us your device, Android version and what happened; a screenshot helps.
How do I restore my Remove Ads purchase?
Open Settings and choose Restore purchases. Remove Ads is tied to your Google account, so it comes back on any device signed in with the same account — no receipt to keep.
How do I change my ad consent?
Go to Settings → Privacy options. You can review or withdraw consent at any time. Where the law requires it, Blockwell asks before ads load the first time.
How do I delete my data?
Everything Blockwell stores lives on your device. To remove it, uninstall the app, or clear its data from Android Settings → Apps → Blockwell → Storage → Clear data. There is nothing kept on a server to delete.
My progress or streak disappeared. Can I get it back?
Progress is saved locally, so clearing app data or moving to a new device without it starts you fresh. There is no cloud backup in this version. Purchases still restore — see the first question.
How do I report a bug or suggest something?
Email support@cubbyhole.dev with your device, Android version and a short description. If it’s about a specific game, the seed on the game-over screen helps us reproduce it exactly.
Where is the privacy policy?
Right here: Privacy Policy. It covers what stays on your device and what AdMob and Google Play handle.